Most of your employees want to do a good job. Addressing performance problems right away helps them succeed. Don't confront the employee with harsh criticism; instead, explain specifically what you've observed and what's required, and listen to the employee's point of view.
Most of the time you'll be able to resolve the problem painlessly. Follow up as needed to ensure that the employee really is improving, and recognize that improvement and reinforce it.
If employees don't respond you may need to move on to a disciplinary approach, but take these positive steps first to show your workforce you're committed to employee success.
Source: The Motivational Manager, adapted from the Ewagz website
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