One good reminder for all employees

A good question to explore with your workforce: Do employees understand the difference their work makes? Spell out their impact on customer, colleagues, and the organization as a whole. Employees who don't feel that their activities make any difference are likely to be discontented, burned out, and ready to leave. Show your people the results of their efforts: satisfied customer, a better workplace, a healthy bottom line. They'll be more fulfilled ad less likely to look elsewhere for meaning.

Source: Adapted from "Change management: Seven change management secrets to creating a winning culture of change," by Ed Sykes, on the Sykes Group Web site.