Build workers' trust in three key areas

Studies show that trust and confidence in leaders is the single most important factor in employee satisfaction.

The key to trust? Communication -- particularly in three specific areas.

1. Explaining the organization's strategy.
2. Showing employees how they contribute to achieving organizational goals.
3. Sharing information on the organization's progress, and the status of the employee's own department.

Source: The Motivational Manager, Adapted from the Compassion Capital Fund website